Last Updated: October 4th, 2025
Welcome to Grapplers PerformX. By accessing or using our website, services, or telehealth platform, you agree to be bound by these Terms of Use. Please read them carefully.
1. Acceptance of Terms
By accessing grapplersperformx.com (the "Site") or using any services provided by Grapplers PerformX ("we," "us," or "our"), you agree to comply with and be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our Site or services.
2. Services Provided
2.1 Physical Therapy Services
Grapplers PerformX provides virtual and in-person physical therapy services, injury assessments, rehabilitation programs, and educational resources for grappling athletes and active adults.
2.2 Telehealth Services
We offer telehealth consultations via secure video conferencing. Virtual services are provided in accordance with applicable state and international telehealth regulations.
2.3 Educational Content
Our Site includes blog posts, videos, downloadable guides, and other educational materials. This content is for informational purposes only and does not constitute medical advice.
3. Not Medical Advice
3.1 General Information Only
The information on this Site is for general informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
3.2 Consult Healthcare Providers
Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this Site.
3.3 Emergency Situations
If you think you may have a medical emergency, call your doctor or emergency services immediately. Grapplers PerformX does not provide emergency medical services.
4. Client Responsibilities
4.1 Accurate Information
You agree to provide accurate, current, and complete information during registration and throughout your use of our services.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4.3 Compliance with Treatment
You are responsible for following the treatment plan provided by your physical therapist and for informing us of any changes in your condition.
4.4 Technical Requirements
For telehealth services, you are responsible for ensuring you have the necessary equipment (device with camera, stable internet connection) and a private location for sessions.
5. Eligibility and Scope of Practice
5.1 Age Requirement
You must be at least 18 years old to use our services independently. Services for minors require parental or guardian consent.
5.2 Geographic Limitations
Virtual services are provided in accordance with the licensing requirements of the jurisdiction where you are located. We reserve the right to decline services if we are not licensed to practice in your location.
5.3 Appropriate Use
Our services are designed for musculoskeletal injuries and sports performance issues. We may refer you to other healthcare providers if your condition is outside our scope of practice.
6. Fees and Payment
6.1 Service Fees
Fees for services are as stated on our Site or as agreed upon during consultation. Prices are subject to change with notice.
6.2 Payment Terms
Payment is due at the time of service unless alternative arrangements have been made. We accept major credit cards and other payment methods as indicated.
6.3 Cancellation and Refunds
Discovery calls cancelled with less than 24 hours notice may be charged a cancellation fee
Initial evaluations and plan of care packages: see our money-back guarantee policy
No-shows may be charged the full session fee
Refund requests will be handled on a case-by-case basis in accordance with our satisfaction guarantee
6.4 Insurance
We are out-of-network providers. We can provide superbills for insurance reimbursement, but payment is your responsibility.
7. Intellectual Property
7.1 Ownership
All content on this Site, including text, graphics, logos, images, videos, and software, is the property of Grapplers PerformX and protected by copyright, trademark, and other intellectual property laws.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Site and its content for personal, non-commercial use only.
7.3 Restrictions
You may not:
Copy, modify, distribute, or reproduce any content without written permission
Use our content for commercial purposes
Remove copyright or proprietary notices
Reverse engineer any software or technology used on the Site
7.4 Exercise Programs
Exercise programs and rehabilitation protocols provided to you as a client are for your personal use only and may not be shared, distributed, or used commercially.
8. User-Generated Content
8.1 Testimonials and Reviews
By submitting testimonials, reviews, or other content, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and display such content for marketing purposes.
8.2 Accuracy of Submissions
You represent that any content you submit is accurate and does not violate any third-party rights.
8.3 Right to Remove
We reserve the right to remove any user-generated content at our discretion.
9. Telehealth Consent and Limitations
9.1 Informed Consent
By using our telehealth services, you consent to receiving healthcare services via video conferencing and electronic communication.
9.2 Technology Limitations
You understand that:
Technical difficulties may occur and could interrupt sessions
The quality of video may affect the assessment
There are limitations to physical examination via video
9.3 Privacy and Security
While we use secure platforms, you acknowledge that electronic communication carries some risk to confidentiality.
9.4 Withdrawal of Consent
You may withdraw consent for telehealth services at any time and request in-person care or termination of services.
10. HIPAA and Privacy
10.1 Protected Health Information
We comply with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. See our Privacy Policy for details on how we collect, use, and protect your health information.
10.2 Business Associate Agreements
Third-party service providers who may access protected health information have signed Business Associate Agreements as required by HIPAA.
11. Disclaimers and Limitations of Liability
11.1 No Warranty
THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
11.2 Results Not Guaranteed
While we strive to provide excellent care, we make no guarantees regarding treatment outcomes. Individual results may vary.
11.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRAPPLERS PERFORMX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SERVICES.
11.4 Maximum Liability
Our total liability to you for any claims arising from our services shall not exceed the amount you paid for those services.
12. Third-Party Links and Services
12.1 External Links
Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of external sites.
12.2 Third-Party Tools
We may use third-party tools and platforms (e.g., video conferencing, payment processing). Your use of these tools is subject to their respective terms of service.
13. Termination
13.1 Right to Terminate
We reserve the right to terminate or suspend your access to our services at any time, with or without cause, with or without notice.
13.2 Effect of Termination
Upon termination, your right to use our services will immediately cease. Provisions that should survive termination (including payment obligations, disclaimers, and limitations of liability) will remain in effect.
13.3 Client Termination
You may terminate services at any time by providing written notice. Fees for services already provided are non-refundable unless covered by our satisfaction guarantee.
14. Modification of Terms
14.1 Right to Modify
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the Site.
14.2 Notification
We will provide notice of material changes via email or prominent notice on the Site.
14.3 Continued Use
Your continued use of the Site or services after changes are posted constitutes acceptance of the modified terms.
15. Dispute Resolution
15.1 Informal Resolution
In the event of a dispute, you agree to first contact us to attempt to resolve the issue informally.
15.2 Arbitration
Any disputes not resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.
15.3 Class Action Waiver
You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits.
15.4 Exceptions
This arbitration provision does not apply to disputes regarding intellectual property rights or to seek emergency equitable relief.
16. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of [State/Country], without regard to its conflict of law provisions.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms of Use, together with our Privacy Policy and any other legal notices published on the Site, constitute the entire agreement between you and Grapplers PerformX regarding your use of the Site and services.
19. Contact Information
If you have questions about these Terms of Use, please contact us:
Grapplers PerformX
Email: hello@performxpt.com
Phone: +1 (541) 327-4797
20. Acknowledgment
BY USING OUR SITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE.
Last Updated: October 4th, 2025
Welcome to Grapplers PerformX. By accessing or using our website, services, or telehealth platform, you agree to be bound by these Terms of Use. Please read them carefully.
1. Acceptance of Terms
By accessing grapplersperformx.com (the "Site") or using any services provided by Grapplers PerformX ("we," "us," or "our"), you agree to comply with and be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our Site or services.
2. Services Provided
2.1 Physical Therapy Services
Grapplers PerformX provides virtual and in-person physical therapy services, injury assessments, rehabilitation programs, and educational resources for grappling athletes and active adults.
2.2 Telehealth Services
We offer telehealth consultations via secure video conferencing. Virtual services are provided in accordance with applicable state and international telehealth regulations.
2.3 Educational Content
Our Site includes blog posts, videos, downloadable guides, and other educational materials. This content is for informational purposes only and does not constitute medical advice.
3. Not Medical Advice
3.1 General Information Only
The information on this Site is for general informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
3.2 Consult Healthcare Providers
Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this Site.
3.3 Emergency Situations
If you think you may have a medical emergency, call your doctor or emergency services immediately. Grapplers PerformX does not provide emergency medical services.
4. Client Responsibilities
4.1 Accurate Information
You agree to provide accurate, current, and complete information during registration and throughout your use of our services.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4.3 Compliance with Treatment
You are responsible for following the treatment plan provided by your physical therapist and for informing us of any changes in your condition.
4.4 Technical Requirements
For telehealth services, you are responsible for ensuring you have the necessary equipment (device with camera, stable internet connection) and a private location for sessions.
5. Eligibility and Scope of Practice
5.1 Age Requirement
You must be at least 18 years old to use our services independently. Services for minors require parental or guardian consent.
5.2 Geographic Limitations
Virtual services are provided in accordance with the licensing requirements of the jurisdiction where you are located. We reserve the right to decline services if we are not licensed to practice in your location.
5.3 Appropriate Use
Our services are designed for musculoskeletal injuries and sports performance issues. We may refer you to other healthcare providers if your condition is outside our scope of practice.
6. Fees and Payment
6.1 Service Fees
Fees for services are as stated on our Site or as agreed upon during consultation. Prices are subject to change with notice.
6.2 Payment Terms
Payment is due at the time of service unless alternative arrangements have been made. We accept major credit cards and other payment methods as indicated.
6.3 Cancellation and Refunds
Discovery calls cancelled with less than 24 hours notice may be charged a cancellation fee
Initial evaluations and plan of care packages: see our money-back guarantee policy
No-shows may be charged the full session fee
Refund requests will be handled on a case-by-case basis in accordance with our satisfaction guarantee
6.4 Insurance
We are out-of-network providers. We can provide superbills for insurance reimbursement, but payment is your responsibility.
7. Intellectual Property
7.1 Ownership
All content on this Site, including text, graphics, logos, images, videos, and software, is the property of Grapplers PerformX and protected by copyright, trademark, and other intellectual property laws.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Site and its content for personal, non-commercial use only.
7.3 Restrictions
You may not:
Copy, modify, distribute, or reproduce any content without written permission
Use our content for commercial purposes
Remove copyright or proprietary notices
Reverse engineer any software or technology used on the Site
7.4 Exercise Programs
Exercise programs and rehabilitation protocols provided to you as a client are for your personal use only and may not be shared, distributed, or used commercially.
8. User-Generated Content
8.1 Testimonials and Reviews
By submitting testimonials, reviews, or other content, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and display such content for marketing purposes.
8.2 Accuracy of Submissions
You represent that any content you submit is accurate and does not violate any third-party rights.
8.3 Right to Remove
We reserve the right to remove any user-generated content at our discretion.
9. Telehealth Consent and Limitations
9.1 Informed Consent
By using our telehealth services, you consent to receiving healthcare services via video conferencing and electronic communication.
9.2 Technology Limitations
You understand that:
Technical difficulties may occur and could interrupt sessions
The quality of video may affect the assessment
There are limitations to physical examination via video
9.3 Privacy and Security
While we use secure platforms, you acknowledge that electronic communication carries some risk to confidentiality.
9.4 Withdrawal of Consent
You may withdraw consent for telehealth services at any time and request in-person care or termination of services.
10. HIPAA and Privacy
10.1 Protected Health Information
We comply with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. See our Privacy Policy for details on how we collect, use, and protect your health information.
10.2 Business Associate Agreements
Third-party service providers who may access protected health information have signed Business Associate Agreements as required by HIPAA.
11. Disclaimers and Limitations of Liability
11.1 No Warranty
THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
11.2 Results Not Guaranteed
While we strive to provide excellent care, we make no guarantees regarding treatment outcomes. Individual results may vary.
11.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRAPPLERS PERFORMX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SERVICES.
11.4 Maximum Liability
Our total liability to you for any claims arising from our services shall not exceed the amount you paid for those services.
12. Third-Party Links and Services
12.1 External Links
Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of external sites.
12.2 Third-Party Tools
We may use third-party tools and platforms (e.g., video conferencing, payment processing). Your use of these tools is subject to their respective terms of service.
13. Termination
13.1 Right to Terminate
We reserve the right to terminate or suspend your access to our services at any time, with or without cause, with or without notice.
13.2 Effect of Termination
Upon termination, your right to use our services will immediately cease. Provisions that should survive termination (including payment obligations, disclaimers, and limitations of liability) will remain in effect.
13.3 Client Termination
You may terminate services at any time by providing written notice. Fees for services already provided are non-refundable unless covered by our satisfaction guarantee.
14. Modification of Terms
14.1 Right to Modify
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the Site.
14.2 Notification
We will provide notice of material changes via email or prominent notice on the Site.
14.3 Continued Use
Your continued use of the Site or services after changes are posted constitutes acceptance of the modified terms.
15. Dispute Resolution
15.1 Informal Resolution
In the event of a dispute, you agree to first contact us to attempt to resolve the issue informally.
15.2 Arbitration
Any disputes not resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.
15.3 Class Action Waiver
You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits.
15.4 Exceptions
This arbitration provision does not apply to disputes regarding intellectual property rights or to seek emergency equitable relief.
16. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of [State/Country], without regard to its conflict of law provisions.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms of Use, together with our Privacy Policy and any other legal notices published on the Site, constitute the entire agreement between you and Grapplers PerformX regarding your use of the Site and services.
19. Contact Information
If you have questions about these Terms of Use, please contact us:
Grapplers PerformX
Email: hello@performxpt.com
Phone: +1 (541) 327-4797
20. Acknowledgment
BY USING OUR SITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE.